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Skills & Expertise

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Project Management

  • Agile Scrum
  • Microsoft Sure Steps
  • PwC Global Directed Project Management (PwC GDPM)
  • EY Global Audit methodology (EY GAM)
  • PMI – PMP

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Processes

  • ITIL Foundation V2 / V3
  • ITIL Service Strategy
  • ITIL Continual Service Improvement
  • ITIL Service Design
  • ITIL Service Transition
  • LANDesk Service Desk Bootcamp
  • LANDesk Service Desk Process Designer
  • LANDesk Process Manager

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Technologien

  • MCSE – Microsoft Certified Systems Engineer
  • MCSA – Microsoft Certified Systems Administration
  • MCP – Microsoft Certified Professional
  • WMware Infrastructure
  • WMware Capacity Planner
  • AIS/ASE – HP Zertifizierung
  • LANDESK CSE – Systems and Security Management
  • LANDESK CTS Plus – Systems Management
  • Unitrends Green Belt Engineer
  • Nutanix System Engineer
  • Unidesk System Engineer