Skills & Expertise
Project Management
- Agile Scrum
- Microsoft Sure Steps
- PwC Global Directed Project Management (PwC GDPM)
- EY Global Audit methodology (EY GAM)
- PMI – PMP
Processes
- ITIL Foundation V2 / V3
- ITIL Service Strategy
- ITIL Continual Service Improvement
- ITIL Service Design
- ITIL Service Transition
- LANDesk Service Desk Bootcamp
- LANDesk Service Desk Process Designer
- LANDesk Process Manager
Technologien
- MCSE – Microsoft Certified Systems Engineer
- MCSA – Microsoft Certified Systems Administration
- MCP – Microsoft Certified Professional
- WMware Infrastructure
- WMware Capacity Planner
- AIS/ASE – HP Zertifizierung
- LANDESK CSE – Systems and Security Management
- LANDESK CTS Plus – Systems Management
- Unitrends Green Belt Engineer
- Nutanix System Engineer
- Unidesk System Engineer